How Our Privacy Policy Applies
This Privacy Policy applies when you open or use an account, complete phone verification, check a wallet status, or contact us about a payment receipt. We use account details to provide access, confirm that the account step belongs to you, and investigate a stalled DANA, OVO,
-
1
GoPay or QRIS status. Device and connection details may help us identify unusual access and protect your account. We keep only what is needed for the stated purpose and retain records for a period linked to account, security or legal needs. Access depends on local law,
-
2
and any request about your personal data should include the account details needed for us to locate it. Our policy does not change the terms applied by your bank or wallet provider.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.